RETURNS:
Artwork may be returned for exchange or
gallery credit within thirty (30) days of purchase for any reason at any
time in accordance with the following conditions. The artist whose work
is being returned must be one whom La Familia Gallery still promotes.
The work must not been damaged or defaced. Exchanges are accepted only
for artwork that is in stock at time of request.
Your original sales receipt must accompany return merchandise, and it
must be in its original condition.
CANCELLATIONS:
We will accept cancellations on
orders for in-stock artwork within 48 hours from the time the order is
placed with the gallery. We do not offer cash refunds for artwork,
except as noted above. We cannot accept cancellations on special order
artwork once the order from the client has been placed with the gallery.
SHIPPING:
The shipping cost for all art works
purchased includes insurance. In order to process the insurance claim,
the damaged work must be presented to the Shipping Agency Used and a
claim must be filed. It is not the responsibility of La Familia Gallery
to file the appropriate form(s) as La Familia Gallery is not in
possession of the damaged work(s).
If a return is for any reason other than defects in the product, any
shipping costs incurred will be the responsibility of the client.
La Familia Gallery is happy to ship works overnight or express for an
extra fee. La Familia Gallery is not responsible for the Shipping
Agent's inability to deliver the works in a timely manner.
